Connecting hearts that help each other
Project Overview
What We Worked On
- Full SaaS Platform Development
- 3-tier Subscription Model
- Contract Generation System
- Time Tracking & Invoicing
- User Management Portal
- Payment Integration
- OCR-Powered Profile Verification
Background
HandiConnect is a Swiss platform connecting people with disabilities to support services and caregivers. They needed a complete SaaS solution to manage subscriptions, generate contracts, track time, and handle invoicing for their growing network of users and service providers.
The Challenge
- Connecting hearts that help each other — The core mission was to unite people with disabilities and their families with qualified assistants in Switzerland.
- No centralized matching platform — Finding the right assistant or client was fragmented.
- Manual contract handling — Every service agreement required manual document creation and signing.
- No time tracking — Hours worked were tracked informally, leading to disputes and billing issues.
- Complex pricing — Different user types needed different subscription tiers with varying features.
- Invoicing chaos — Monthly invoicing was a time-consuming manual process.
The Solution
Phase 1: Platform Architecture
Built a robust SaaS foundation with multi-tenant architecture, role-based access control, and secure data handling for sensitive disability-related information.
Phase 2: Subscription System
Implemented a 3-tier subscription model with Stripe integration for recurring payments, usage-based billing, and automatic upgrades/downgrades.
Phase 3: Contract Generation
Automated contract creation with customizable templates, digital signatures, and secure document storage.
Phase 4: Time & Invoicing
Built comprehensive time tracking with mobile-friendly interface, approval workflows, and automatic invoice generation.
Phase 5: OCR Profile Verification
Implemented automatic profile and credential verification during resume import using OCR powered by Google AI. Documents are scanned and parsed instantly.
Results
Contract processing
-95% time
2-3 daysMinutes
Invoicing time
Full automation
8+ hours/monthAutomated
User onboarding
24/7 signup
ManualSelf-service
Payment collection
Instant
30+ daysImmediate
- Scalability: Platform ready to handle 10x current user base
- Compliance: All data handling meets Swiss privacy requirements
- User satisfaction: Self-service portal reduces support burden
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