Social Impact SaaS
Lausanne, Switzerland

HandiConnect

Connecting hearts that help each other

HandiConnect screenshot

Project Overview

What We Worked On

  • Full SaaS Platform Development
  • 3-tier Subscription Model
  • Contract Generation System
  • Time Tracking & Invoicing
  • User Management Portal
  • Payment Integration
  • OCR-Powered Profile Verification

Background

HandiConnect is a Swiss platform connecting people with disabilities to support services and caregivers. They needed a complete SaaS solution to manage subscriptions, generate contracts, track time, and handle invoicing for their growing network of users and service providers.

The Challenge

  • Connecting hearts that help each other — The core mission was to unite people with disabilities and their families with qualified assistants in Switzerland.
  • No centralized matching platform — Finding the right assistant or client was fragmented.
  • Manual contract handling — Every service agreement required manual document creation and signing.
  • No time tracking — Hours worked were tracked informally, leading to disputes and billing issues.
  • Complex pricing — Different user types needed different subscription tiers with varying features.
  • Invoicing chaos — Monthly invoicing was a time-consuming manual process.

The Solution

Phase 1: Platform Architecture

Built a robust SaaS foundation with multi-tenant architecture, role-based access control, and secure data handling for sensitive disability-related information.

Phase 2: Subscription System

Implemented a 3-tier subscription model with Stripe integration for recurring payments, usage-based billing, and automatic upgrades/downgrades.

Phase 3: Contract Generation

Automated contract creation with customizable templates, digital signatures, and secure document storage.

Phase 4: Time & Invoicing

Built comprehensive time tracking with mobile-friendly interface, approval workflows, and automatic invoice generation.

Phase 5: OCR Profile Verification

Implemented automatic profile and credential verification during resume import using OCR powered by Google AI. Documents are scanned and parsed instantly.

Results

Contract processing

-95% time

2-3 daysMinutes

Invoicing time

Full automation

8+ hours/monthAutomated

User onboarding

24/7 signup

ManualSelf-service

Payment collection

Instant

30+ daysImmediate

  • Scalability: Platform ready to handle 10x current user base
  • Compliance: All data handling meets Swiss privacy requirements
  • User satisfaction: Self-service portal reduces support burden

Technology Stack

Lovable logoLovable
Supabase logoSupabase
Stripe logoStripe
Resend logoResend
React PDF logoReact PDF
Google Cloud Vision AI logoGoogle Cloud Vision AI

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