AI-powered customer experience, built for Switzerland.
From first question to closed deal, we deploy AI customer agents for Swiss companies — handling support, sales, and onboarding.
Faster answers, less friction, better CX.
Silver implementation partner for Intercom Fin AI AgentYour Team Is Handling Too Much Manually
Most teams waste hours answering the same questions, juggling disconnected tools, and managing processes that don't scale. It slows growth, frustrates customers, and burns out your best people.
Repetitive questions eat up hours every day
Your tools are disconnected and create extra work
Your knowledge base answers nothing on its own
AI is on your radar but not yet working for you
Your team is stretched — and it shows
Your AI agent is only as good as the knowledge behind it
One AI Agent.Support, Sales, and Onboarding — Handled.
We solve this by deploying Fin, Intercom's AI customer agent, configured and tuned for your business. With the right knowledge base, automations, and agent setup, Fin resolves up to 71% of customer service conversations instantly — and handles sales, ecommerce and onboarding interactions across the entire customer journey.
Knowledge Base & Content Strategy
We structure and write the content that makes Fin accurate, reliable, and actually useful from day one.
Fin & Intercom Implementation
Full Fin deployment across support, sales, onboarding, and ecommerce — configured, tested, and tuned for your specific workflows.
Automations & Workflow Setup
Routing, triggers, handoffs, and escalations — built so Fin knows exactly when to act and when to involve a human.
Integrates with the tools you already use
Swiss Precision. Clear Process. Real Results.
Reliable execution — documented, tested, and built to scale with you
Fast results — most clients see measurable improvements within 30 days
Long-term partnership — we evolve your AI agent as your business grows
Swiss-based support — we're local, available in English and French
Our AI-First Services
From knowledge base to full customer agent deployment — services that cover the entire customer journey.
Knowledge Base & AI Content Strategy
We structure and write the content that makes Fin accurate and reliable from day one.
Explore Knowledge ManagementWorkflow Automation & App Integration
Connect your tools, automate repetitive tasks, and build workflows that scale with your team.
Explore SaaS IntegrationsMultilingual Customer Agent Support
Fin speaks 45 languages out of the box — no extra setup. For deeper localisation needs, we integrate Crowdin to manage translations at scale, keeping your knowledge base accurate across every market you serve.
Explore Multilingual SupportOptional Creative Add-Ons
Video, animations, and micro-content to support onboarding and self-service.
Explore Digital SolutionsFin Customer Agent Implementation
Full Fin deployment across support, sales, onboarding, and ecommerce — configured, tested, and tuned for your business. Implementation, training, and ongoing optimisation.
Lovable Consulting Service Switzerland
Expert Lovable development and consulting. Build custom web apps, automate workflows, and get 1-on-1 guidance from a certified Lovable expert.
Simple, Transparent Pricing
Choose the perfect package for your automation needs
Get clarity on exactly how Fin can handle up to 71% of your customer conversations — and where the biggest wins are for your business.
We build your complete Fin Customer Agent system — configured across support, sales, onboarding, and ecommerce — that actually works.
Multi-brand, multilingual, custom API logic — for Swiss companies with complex products and unique customer journeys.
What you can expect
What AI customer agents deliver
We're an early-stage Swiss consultancy — so instead of stretched testimonials, here are the published benchmarks of the platform we implement: Intercom's Fin AI Agent.
Fin's average end-to-end resolution rate has grown from 23% to 71% since launch, across real customer deployments.
At Lightspeed, Fin is now involved in 99% of support conversations and resolves up to 65% end-to-end — including complex queries.
A baseline Fin setup runs in under an hour. We handle the full implementation, knowledge base, and tuning so it actually performs.
Benchmarks published by Intercom / Fin — the same platform we deploy and optimise for Swiss companies with complex products and SaaS teams.
Source: fin.aiA Simple, Proven Process
Discovery
Understand your customer journey, goals, and automation opportunities.
Blueprint
Audit your current setup, assess AI readiness, and map the full roadmap.
Implementation
Knowledge base, Fin configuration, workflows, and integrations — built and tested.
Launch
Your Fin Customer Agent goes live — with full team training.
Optimization
We monitor Fin's performance and improve continuously — across every role it plays.
Founded by Chris — Swiss AI Customer Agent Specialist
15+ years building knowledge systems and customer operations for complex organisations. Intercom and Fin certified. Based in Vaud, serving clients across Switzerland and beyond. Meet Chris →.
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30-minute strategy call. No slides, no pitch — just a clear plan.