Professional Video Creation

Empower Your Users with Video Support

Professional video tutorials, explainers, and how-to's that reduce support tickets and help your users succeed faster.

Contact Sales
40%
Ticket Reduction
24-48h
Average Turnaround
85%
Self-Service Rate

Why Choose Us

Every video is designed to reduce support burden, empower users, and deliver clear, actionable guidance.

Tutorial Videos

Step-by-step guides for product features and workflows that help users learn quickly and independently.

Explainer Videos

Clear, concise videos that break down complex concepts into easy-to-understand visual explanations.

Micro-How-To's

Quick 30-60 second videos for common questions and simple tasks that drive fast wins.

Fast Turnaround

Quick delivery cycles with 24-48 hour turnaround for most projects and rush options available.

Multiple Revisions

Multiple revision rounds on higher tiers to ensure content is perfectly clear and helpful.

Screen Recording

Professional screen captures with annotations, callouts, and smooth cursor movements.

Knowledge Base Ready

Videos optimized for embedding in help centers, documentation, and knowledge bases.

Multi-Language Support

Subtitles, translations, and voiceovers in multiple languages to reach global audiences.

Our Process

A structured approach to creating support videos that educate users and reduce support burden.

STEP 1

Content Audit & Planning

We analyze your product, identify common support questions, and plan video content that addresses real user needs.

STEP 2

Script & Storyboard

We create clear, concise scripts and visual storyboards focused on teaching and problem-solving.

STEP 3

Recording & Editing

Professional screen recording, voice-over, and editing with annotations, callouts, and smooth transitions.

STEP 4

Delivery & Integration

Final videos delivered in formats ready for your help center, documentation, or knowledge base platform.

Seamless Knowledge Base Integration

Videos delivered in formats optimized for all major help centers and documentation platforms

Zendesk
Intercom
HubSpot
Notion
Slack

Need integration with a different platform?

We support custom integrations • Just ask

Choose Your Plan

Select the perfect plan for your video content needs with transparent pricing

Essentials
Perfect for small teams starting with video support
CHF 699/month
  • 4 tutorial videos per month (up to 3 minutes)
  • 5 hours screen recording time
  • Basic script writing included
  • 2 script revisions per video
  • Standard annotations & callouts
  • 48-hour turnaround
  • MP4 format delivery
  • Knowledge base ready format
  • 2 editing revisions per video
  • Email support
Most Popular
Professional
Ideal for growing support teams and SaaS companies
CHF 1299/month
  • 8 tutorial/explainer videos per month (up to 5 minutes)
  • 12 hours screen recording time
  • Professional script writing & research
  • 3 script revisions per video
  • Advanced annotations, zoom effects & transitions
  • Multi-language subtitles (3 languages)
  • 24-hour turnaround
  • All formats (MP4, WebM, GIF)
  • Knowledge base integration support (Zendesk, Intercom, etc.)
  • 3 editing revisions per video
  • Video templates for consistency
  • Monthly content strategy call (30 min)
  • Priority email & chat support
Enterprise
For companies requiring comprehensive video knowledge bases
Custom
  • Unlimited tutorial, explainer & how-to videos
  • Unlimited screen recording time
  • Dedicated script writer & product specialist
  • Unlimited script & editing revisions
  • Premium editing (3D animations, motion graphics)
  • Professional voiceover in multiple languages
  • 12-hour rush delivery available
  • Custom video player integration
  • Full knowledge base platform integration
  • Interactive video elements (clickable CTAs, chapters)
  • Video analytics & engagement tracking
  • Automatic video updates when product changes
  • Dedicated video producer & account manager
  • Weekly strategy & content planning sessions
  • Custom brand guidelines & templates
  • 24/7 priority support

Need custom add-ons like filming services, rush delivery, or professional voiceover?

Contact Our Team

Frequently Asked Questions

Everything you need to know about our video creation services

We create tutorial videos for product features, explainer videos for complex workflows, micro-how-to's for quick tasks, onboarding videos, troubleshooting guides, and FAQ videos. All optimized for self-service and knowledge bases.

Standard turnaround is 48 hours for most videos. Complex tutorials may take 3-5 days depending on product complexity and script approval. Rush delivery is available for urgent needs with 24-hour turnaround.

Yes! We create scripts based on your product documentation and user feedback. You'll review and approve scripts before we begin recording. Storyboards are included for complex explainer videos to ensure clarity.

Absolutely! We specialize in high-quality screen recordings with smooth cursor movements, annotations, callouts, and zoom effects. We can record any software interface, web application, or mobile app.

Revisions cover script changes, screen recording adjustments, voice-over re-recording, annotation updates, and pacing adjustments. Most plans include 2-3 revision rounds to ensure perfect clarity and accuracy.

Yes! We provide subtitles in multiple languages and can arrange professional voice-over in various languages. This helps you reach global audiences and support international customers effectively.

Absolutely! Videos are delivered in formats optimized for all major knowledge base platforms (Zendesk, Intercom, Help Scout, etc.). We provide embedding codes and can assist with integration.

We work closely with your product and support teams to ensure technical accuracy. All scripts and recordings are reviewed by your team before finalization. We also update videos when product features change.

Still have questions? Our team is here to help!

Ready to Get Started?

Ready to Reduce Support Tickets?

Whether you need one tutorial or a complete video knowledge base, we're here to help your users succeed independently.

No setup fees • Free script consultation • 100% satisfaction guarantee